If the chain length you received is different to the one that your ordered, we will gladly send you a new chain, which can be easily replaced by yourself with a set of pliers.
Please contact our Customer Service Team with:
Your Order ID number
A picture of the damaged chain
A description of the damage
The chain size you want
If you ordered the wrong chain length and would prefer a new chain, please contact our Customer Service Team.
We will gladly ship a new chain to you, at only shipping cost.