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  • I HAVE A PAYPAL ACCOUNT BUT I CANNOT COMPLETE THE

    If, for some reason, you are unable to complete your payment using PayPal, please contact us with your order details. We will gladly send you an e-mail with a PayPal Payment Request in order to complete your payment and...
  • MY PROMOTIONAL CODE DOESN’T WORK

    If you are having issues redeeming your coupon, you may have entered the wrong coupon code or your coupon may have expired. Please make sure you write the promotional code in the exact same way it was given to you, without any...
  • WHAT SIZE IS THE PENDANT OR NAME PLATE?

    The product information is located on each product page under the "Size & Material" tab. This section includes the material, thickness, and measurements of that specific item. The pendant length varies according to the...
  • IS YOUR JEWELRY MADE OF REAL PRECIOUS METALS?

    Yes, all our precious metals are purchased from government certified vendors and are marked for authenticity. When you receive your personalized jewelry you will be able to find a stamp of authenticity on it. For our...
  • CAN I INCLUDE SPECIAL CHARACTERS ON MY MONOGRAM NE

    Yes! We can include numbers and punctuation marks on Monogram pendants. However, it is more advisable to customize your necklace only with initials, as the numbers and Punctuation cannot be styled with our Monogram font. All...
  • HOW DO I FIND MY PURCHASE ON MY BILLING STATEMENT

    Once your order has been confirmed and approved you will be able to see the charge on your billing statement. You can find us next to the purchase amount under the name "Jewelry Website / GetNameNecklace".
  • WHERE DO YOU SET A BIRTHSTONE ON THE NAME NECKLACE

    If you purchase a name necklace with a birthstone, the birthstone will be placed as follows: For names that include the letter "i", we will set the stone on the dot of the "i". For names that do not include the letter "i", we...
  • 23.HOW CAN I ORDER A NECKLACE WITH SPECIAL CHARACT

    All you need to do is place your order with the special character. We can add most characters to our jewelry, if it appears on the English keyboard. We know that nowadays people like to communicate with the emoji keyboard,...
  • HOW DO I ORDER A MONOGRAM ITEM?

    A Monogram is typically structured as follows; Left initial is your first name Center (large) initial is your last name Right initial is the middle name. For example, if your name is Nancy Grace Johnson, your monogram would...
  • OUR CHAIN COLLECTION

    Chains have been a very important aspect of jewelry since the time in which humans were able to craft metal into decorative pendants to be worn around the neck, wrist, or ankle. As jewelry making advanced and wearing jewelry...