99 Day Returns/Exchange Policy

Myinfinitys online shop does sell based on our excellent designs and proven reliability. So the quality is guaranteed. Also, we have a QA team to test your ordered products are functioning correctly before they are packed and sent to you. It is therefore imperative that you have seen all jewelry detailed described on our website before placing your order. Make sure that the spellings for names that need to be engraved are correct as well as the color, dimensions, and any other details regarding your order. The policy begins from the delivered date.

The following reasons are covered by FULL COVERAGE Return/Exchange Policy:

The following reasons are covered by 15 days LIMITED COVERAGE Return/Exchange Policy(Customer is responsible for return postage fees, and replacement postage fees):

Cancellation policy:

The following reasons are NOT covered by our 99 days return policy, and we are not liable for these issues: 

Return Service Procedure:

Myinfinitys reserves the right to make any amendments to this policy at any time. Notification of any changes will be published on this page. If you have any inquiries regarding cancellations or any of our other policies please Contact our Customer Service Representatives.

For further information, you can contact Our Customer Services on:

Email: support@myinfinitys.com

Business Hour: 9:00PM - 6:00AM Sun.- Fri. (EST)

Your personalized jewelry online store.